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Call 0800 862 34 to access help in ten languages, including Mandarin, Cantonese, Korean, Vietnamese, Thai, Japanese, Hindi, Gujarati, Marathi and English. With 4 walls, the wharenui (meeting house) is a symbol of these four dimensions. For general information about the COVID-19 situation in New Zealand you can visit. Discuss your travel plans for after your isolation period. From 18 January, people arriving in New Zealand from all destinations except Australia, Antarctica and some Pacific islands will also be required to: If you are symptomatic on arrival, you will go straight to a quarantine facility. Unfortunately, we do not have the ability to book a space or find available dates on your behalf. So, it’s important to look after your mental health, as well as your physical health. Designated smoking areas are provided in each facility, depending on available space. A: Travellers who have the legal right to enter New Zealand must also have a pre-booked voucher for 14-days of managed isolation or quarantine facility … It also helps us provide you with medical treatment if you’ve been exposed to the virus or have other health concerns. You can also apply to have a parent or guardian join you in managed isolation through the exemption process. Most people will spend 14 days in managed isolation. This is specific guidance for face mask use in Managed Isolation and Quarantine Facilities (MIQF). For more information on what financial support you might get, visit check.msd.govt.nz(external link), There may be help available if you need support with travel costs to get home. In the week following your departure you will be contacted by the Ministry of Health to check your ongoing health. If you require an interpreter, please talk to the on-site team and they can arrange this for you. You cannot leave the facility, but you can have items delivered to your facility - this includes food or personal packages. Talk to the on-site health staff if you need urgent medical advice. It’s important you are clear about where you will go when you’ve completed your stay at the managed isolation facility. If you test negative, you will need to continue the remainder of your 14 days managed isolation stay at your facility as normal. It is an. Your facility will inform. If the test was around day 12 you’ll also be assessed to confirm if you’re low risk of having or transmitting COVID-19 and able to leave the facility once your 14-day period is complete. Anyone travelling to New Zealand from the US and the UK are currently required to undergo day 0/1 testing within 24 hours of arriving at a managed isolation and quarantine facility. ... New Zealand Covid-19 managed Isolation facilties fully booked until Boxing day 5/11/2020. To help us continue keeping the country safe, we have implemented a system of Managed Isolation and Quarantine (MIQ). New Zealand at this time do not introduce COVID-19 into the community. These can be hotels or motels anywhere in New Zealand and are allocated by New Zealand Immigration. Guided walks will be scrapped at all 15 of the Government-managed sites. Everyone will respond differently: some may find it harder than others. This means there are strict conditions on anyone who is staying here. Public health staff will also ask who you had contact with recently. It is important you inform the on-site staff of anyone that could be a close contact. It's a good idea to consider your options early in your stay so that assistance is available if you need it when you leave the facility. This document has information you’ll find useful during your stay. While smoking you need to physically distance from others not in your bubble. There’s also help available with training and work experience, with your CV, cover letter or filling out applications. Find out about charges for managed isolation. Please do not record other guests without asking them first. A Māori pharmacist will call you back for a kōrero within 24 hours. The wharenui’s connection with the whenua (land) forms the foundation for the other four dimensions. Find an Embassy or foreign representative in New Zealand on the Ministry of Foreign Affairs and Trade website. From 5 October, anyone entering New Zealand will need to book a place at a Managed Isolation and Quarantine (MIQ) facility using the Government's online Managed Isolation Allocation System. you if you need to book a slot for exercising. Our Contact Centre is open from 8:00 am to 10:00 pm (NZST), seven days a week. The managed isolation facility is a facility that operates “inside” a hotel. COVID-19 test within 24 hours of your arrival (except for returnees from excluded countries - Australia, Antarctica and some Pacific Islands). You have a right to access and correct information held about you. It does not apply to other aspects of being in the facility, or to the requirement to stay in this facility for 14 days.Please read through The Code and contact the health staff at your facility if you have any questions, or contact the following numbers for independent advice: The Nationwide Health and Disability Advocacy Service: 0800 555 050, The Health and Disability Commissioner: 0800 11 22 33. The Government is extending pre-departure testing to all travellers to New Zealand, except those from Australia, Antarctica and most Pacific Islands. How to get your voucher. A nurse will help you with this and sign it off. If you don’t have a job or can’t work in the near future, you may be able to get a benefit or some financial help. Call 0800 726 666 for someone who will listen. On-site staff will ask you for your travel plans before you leave. Once you finish all requirements you will receive a letter confirming you have completed managed isolation. Foreign nationals can contact their Embassy, High Commission or Consulate to seek consular assistance when in New Zealand. Permission to leave managed isolation is only issued in very limited circumstances for exceptional reasons and where the public health risk is assessed to be very low and can be managed. There are some rules and guidance on what you can and cannot do while staying in a facility. Information about exemptions is on page 30 in this pack. Call or text 1737 for support with grief, anxiety, distress or mental wellbeing. Do NOT leave PPE lying around. This means you will need to stay in a managed isolation facility for at least 14 days. You will be tested again on day 3 and day 12. We will transport you back to the airport you arrived at, if you wish, unless you indicate otherwise. All facilities have a specific emergency plan you should follow in an emergency. On this page All facilities used for isolation or quarantine are closely monitored to make sure measures are in place to keep New Zealand safe. Help is available for all adults and children. New Zealand currently has very few COVID-19 cases and we’re trying to keep it that way. About 11.30pm, police and managed isolation … If needed, your facility will let you know how to book a slot for smoking. Please do this by phone from your room. We will use outcomes arising from complaints as an opportunity for learning and improving our processes. If you are under 18, we will help you and your whānau/parents/guardian to make your stay comfortable and safe. Staying in a managed isolation facility for a minimum 14-day period allows us to isolate you in case you are incubating the disease. Securing a place in managed isolation. The Code applies to the health services you receive in this facility. 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